Frequently Asked Questions

 

Venue-Specific Details

 

When did Seven Peaks purchase Raging Waters?

February 2011

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So I can tell the name changed to Seven Peaks Salt Lake, but what other changes should I expect with the new ownership?

Seven Peaks’ motto is “clean, safe, and friendly fun.” We do everything we can to maintain those values. Seven Peaks Salt Lake will adopt all the policies that have made Seven Peaks Provo the #1 entertainment venue in the state including a no outside food policy, parking fee, no smoking, and Sunday closure. You may also notice additional ticket booths to move lines faster, additional food ordering windows to reduce the wait time, and additional employees to assist with the cleanliness and safety of the park.
 
Food Policy
In accordance with nationwide industry standards, Seven Peaks Waterpark does not allow outside food or drink into the park. Compliance to these standards has vastly improved cleanliness of the park, safety of our guests, and lessened maintenance problems with our equipment and pools. This year we are offering significant discounts on food in our Day Pass Packages and Passholder Perks and have added smaller-priced food items to our Gift Shop. Small, toddler sized snacks are allowed inside the park for those with small children. If you have specific dietary needs, a doctor’s note should be provided.
 
Parking Fee
Revenues generated from parking allow Seven Peaks to maintain top of the line security and maintenance to prevent parking lot incidents. This allows our guests to enjoy a safe experience at Seven Peaks Waterpark.
 
Seven Peaks does not allow alcohol products or the use of tobacco products of any kind in the park or parking lot.
 
Sunday Closure
Seven Peaks Salt Lake will be closed on Sundays.
 
 

What is the Pass of All Passes?

The Pass of all Passes is an exciting new pass that is replacing the traditional season pass in order to provide more value for our guests. We want to provide affordable entertainment and have reduced the price of a season pass AND added other venues to the pass. The Pass of All Passes includes access to other local entertainment and sport venues for one full year. There are two Pass of All Passes – Salt Lake County Pass and Utah County Pass – and both include admission to five different venues. The Pass expires 12 months from the purchase date.
 
 

What’s included in the Salt Lake County Pass of All Passes?

Seven Peaks Salt Lake – unlimited admission on normal days of operation
Real Salt Lake – admission to the following four games:
Tuesday, March 1 vs Columbus Crew
Saturday, March 26 vs LA Galaxy
Wednesday, April 13 vs Colorado Rapids
Wednesday, September 28 vs Chicago Fire
Utah Grizzlies – admission to the following four games:
Friday, March 4 vs Reign
Friday, March 11 vs Thunder
Wednesday, March 23 vs Wranglers
Friday, April 1 vs Condors
Utah Blaze – admission to all home games
Rocky Mountain Raceway – admission to the following six events:
Friday, April 29 - Motor Cross
Friday, May 13 - Motor Cross
Saturday, May 28 - Drag Race
Friday, June 3 - Motor Cross
Saturday, June 11 - Oval Track
Saturday, July 9 - Oval Track
Please see the links at the top of the page for venue-specific details relating to the Salt Lake Pass of all Passes.
 
 

What’s included in the Utah County Pass of All Passes?

Seven Peaks Provo – unlimited admission on normal days of operation
Trafalga Orem – unlimited activities (excluding arcades)
Trafalga Lehi – unlimited activities (excluding arcades)
Utah Flash – admission to all home games
Orem Owlz – admission to all home games
 
 

How do I redeem my Pass?

Once the Pass is purchased, you just need to come to our main office, get your picture taken, and we will print your personalized Passholder card. Because the Passes are personalized, every passholder needs to come to the office to get a picture taken; however, passholders do not need to come in at the same time. Once the personalized Pass card has been printed, it is non transferrable. 
 
 

Where can I redeem my Pass?

For a Utah County Pass, please redeem at Seven Peaks Provo located at 1330 E 300 N Provo. For a Salt Lake County Pass, please redeem at Seven Peaks Salt Lake located at 1200 West 1700 South, Salt Lake City. The office hours at both locations are Monday – Friday, 12pm – 6pm.
 
 
 

What if can't bring my whole family in to redeem our passes?

If a passholder cannot come in person to have a picture taken, then a 5x7 professional photo or larger may be presented.  The photo must be a head shot of that person with no hat or sunglasses.
 
 
 

I accidently bought a Salt Lake County Pass and meant to get a Utah County Pass (or vice versa). Can I exchange them?

As long as the Utah County Pass of All Passes hasn’t been redeemed (picture taken and pass card issued), the Pass is transferrable to become a Salt Lake County Pass of All Passes. A SLC Pass cannot transfer to become a UC Pass of All Passes. The Pass will still expire one year from the original purchase date. You don’t have to be a resident of the county to get that specific pass. 
 
 

I’d like to add a Seven Peaks season tube and/or season parking pass to my Pass. How do I do that?

Season tubes can be added on for $20, season parking passes can be added on for $20, or both can be added on for $30. If you purchase the Pass together has a family, it doesn’t matter whose name you put the season tubes and/or parking under; they will be linked together in our system meaning that the upgrades can be shared by anyone in your account.
 
 

What if I lost my Pass card?

We can reprint your Pass card for a fee of $5.
 
 

At what ages do my kids need passes?

The answer to that questinon depends on the event. The following are free:
  • Rocky Mountain Raceway – ages 4 and under
  • Seven Peaks – ages 3 and under
  • Utah Grizzlies – ages 2 and under
  • Real Salt Lake – ages 2 and under
  • Utah Blaze – ages 1 and under
 

Do I need to pay admission if I’m not going to swim?

Yes. If you are between the ages of 4 and 64 you need to pay admission to get into the park. We do offer a partial refund for spectators. Ask for more information when purchasing your tickets.
 
 

Can I bring my own flotation devices?

Yes and no. You can bring a Coast Guard approved lifejacket, baby floats with built in seats, and swimsuits with built in flotation. Arm floaties are allowed if they are accompanied with a lifejacket. Noodles, inner tubes, rafts, kickboards, or boogie boards are not allowed.